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Customer Success for a fast-growing Startup (Internship)

€1 150 - €1 700 mensuels
STAGE Business Development Ventes

Description

Location: Hybrid either in Gdansk or Warsaw, Poland

Type: Full-time | Early-stage with growth path



đŸ’„ This is your chance to join a promising Fitness Startup!



We’re Accolade Pro, a fast-growing startup building the most intuitive gym sales software for large fitness operators. We launched in 2024, we’re already working with top-tier brands across Europe.

 

Our vision? Help gym owners run better businesses through data, automation, and simplicity.

 

Now we’re looking for someone special to own the customer experience and grow into the Head of Customer Success role as we scale. If you're someone who gets energy from working closely with clients, improving processes, and shaping the product, keep reading.

 

👊 The role:

 

  • Train new users and make them fall in love with our product from day one.

  • Onboard new clients and set up their Accolade Pro CRM in a way that solves real problems.

  • Support clients daily, acting as both a problem-solver and a trusted advisor.

  • Monitor product usage and step in as a proactive consultant to help them unlock more value.

  • Gather and channel feedback to our product/dev team to help improve features.

  • Write clear, useful release notes and update communications that help users adopt new features fast.

  • Generate new leads from clients referrals 

Entité

Accolade Pro

Date de début

02 mars, 2026

Expérience

Junior

Profil

đŸ™‹â€â™€ïž Who You Are

 

  • Ideally, you’ve worked in customer success, onboarding, support, or product-facing roles in a SaaS or tech environment.

  • You’re entrepreneurial — you spot gaps, solve problems, and don’t wait for permission.

  • You’re tech-savvy enough to configure software with clients, explain things clearly, and talk to developers when needed.

  • You’re a great communicator, whether in video calls,WhatsApp or a Slack thread.

  • You care about people — you want clients to succeed, not just get answers.

 

Bonus if you’ve worked in startups or B2B SaaS — or have experience in the fitness industry.

Other languages' pro-efficiency are a plus.

Salaire

1150 - 1700 euros

Durée (Mois)

4 - 12 months

Langues Ă  maitriser

French, English

Niveau de maitrise

C1 minimum

Bon Ă  savoir

🚀 Why Join Now



Get in early and help shape a product and company from the ground up.

 

Have a real career path to Head of Customer Success — not just a title.

 

Work closely with the founders and dev team, and make your mark on our customer experience DNA.

 

Enjoy flexibility, trust, and the freedom to move fast and make decisions.

 

Competitive salary + sport card and private healthcare + a team that actually gives cares



đŸ“© How to Apply

Send us a short note telling us why this sounds like you — and include your CV or LinkedIn.

📧 corentin.bernard@accolade-pro.com

Télétravail

Partiel

Video Youtube

Accolade Pro
A propos de Accolade Pro

We’re Accolade Pro, a fast-growing startup building the most intuitive gym sales software for large fitness operators. We launched in 2024, we’re already working with top-tier brands across Europe.

Our vision? Help gym owners run better businesses through data, automation, and simplicity.

We have multiply by 3 our client base in 2025 to reach 100+ facilities and won a national prize for innovation.

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