Air Import Agent

  • Bolloré
  • Richmond, BC, Canada
  • janv. 12, 2022
CDI

Description

Bollore Logistics is looking to add a full time Air Import Agent to its growing team in Richmond, BC! We are looking for a dynamic individual to kick start their career in logistics. Responsibilities To coordinate the activities of the air import department to ensure a quick, courteous and efficient customer experience while maintaining a competitive cost structure for both Bolloré Logistics and our clients. Keep clients informed of shipment status. Responsibilities: • Receive orders from clients and analyze their needs. • Communicate with the different stakeholders to offer superior customer service. • Suggest innovative solutions to clients. • Communicate, in a timely manner, the relevant information and issues to the immediate supervisor. • Open files for shipment and enter data in the operational system according to the ISO standards of the company. • Organize the pick-up and delivery of freight according to the booking. • Coordinate, and book air cargo space, receive bills of lading and follow up with Bolloré Group network to ensure that freight is shipped on the planned date. • Prepare and transmit arrival notices and appropriate documents with proof of insurance to clients and customs brokers within the specified deadline. • Update shipment files and keep clients and Bolloré Group network updated. • Invoice clients, ensuring that all charges for services rendered are included and all costs are applied according to the agreement • All other duties as requested by the immediate supervisor. Qualifications • 2-3 years of relevant post-secondary education or experience. • Ability to provide exceptional customer service to clients • Excellent organization skills and be a proactive problem solver • Ability to manage own time and priorities workload to meet internal and external expectations • Must be proficient in all areas of Microsoft Office Suite • Excellent communication skills (written and verbal) • Good interpersonal and teamworking skills required About The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions. Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and logistics Being part of Bolloré Transport & Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.

Description entité

Le Groupe Bolloré figure parmi les 500 plus grandes compagnies mondiales, occupant aujourd'hui des positions fortes dans chacune de ses trois activités : le Transport et la Logistique, les Médias et la Communication, les solutions de Stockage d'Electricité. Acteur majeur du transport et de logistique internationale et présent dans 105 pays dans le monde avec plus de 600 agences et 36000 collaborateurs, Bolloré Transport et Logistics réunit nos quatre métiers qui travaillent aujourd'hui en synergie : Bolloré Ports, Bolloré Rails, Bolloré Energy et Bolloré Logistics. Accompagnant l'évolution des besoins de ses clients, Bolloré Logistics a enrichi ses savoir-faire pour être reconnu comme un acteur global de la supply chain, se classant parmi les 10 principaux groupes mondiaux du secteur, incluant le 1er réseau de logistique intégrée en Afrique. Rejoindre Bolloré Logistics, c'est intégrer un Groupe international, pérenne, visionnaire et audacieux. Un Groupe qui continue d'entreprendre, d'investir et d'innover afin de répondre aux besoins d'un monde en perpétuel changement.

Entité

BOLLORE LOGISTICS CANADA INC.

Expérience

De 3 à 5 ans

Mission

Bollore Logistics is looking to add a full time Air Import Agent to its growing team in Richmond, BC! We are looking for a dynamic individual to kick start their career in logistics. Responsibilities To coordinate the activities of the air import department to ensure a quick, courteous and efficient customer experience while maintaining a competitive cost structure for both Bolloré Logistics and our clients. Keep clients informed of shipment status. Responsibilities: • Receive orders from clients and analyze their needs. • Communicate with the different stakeholders to offer superior customer service. • Suggest innovative solutions to clients. • Communicate, in a timely manner, the relevant information and issues to the immediate supervisor. • Open files for shipment and enter data in the operational system according to the ISO standards of the company. • Organize the pick-up and delivery of freight according to the booking. • Coordinate, and book air cargo space, receive bills of lading and follow up with Bolloré Group network to ensure that freight is shipped on the planned date. • Prepare and transmit arrival notices and appropriate documents with proof of insurance to clients and customs brokers within the specified deadline. • Update shipment files and keep clients and Bolloré Group network updated. • Invoice clients, ensuring that all charges for services rendered are included and all costs are applied according to the agreement • All other duties as requested by the immediate supervisor.

Profil

Qualifications • 2-3 years of relevant post-secondary education or experience. • Ability to provide exceptional customer service to clients • Excellent organization skills and be a proactive problem solver • Ability to manage own time and priorities workload to meet internal and external expectations • Must be proficient in all areas of Microsoft Office Suite • Excellent communication skills (written and verbal) • Good interpersonal and teamworking skills required About The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions. Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and logistics Being part of Bolloré Transport & Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.

Répartition du temps de travail

Temps complet

Catégorie professionnelle

Transport et Logistique

Formation

BAC

Date de publication

janv. 12, 2022

Specialisation

Import - Export