VIE - Position for IT Application Support H/F

  • credit-agricole-Amundi
  • France
  • févr. 09, 2022
VIE

Description

Department : Amundi Japan is the Japanese subsidiary of Amundi with 200 users and an IT team of 10 persons. In terms of IT systems Amundi Japan is mainly using : A Global IT Platform used by all Amundi entities to cover Trading, Investment, Operations, Risk and Reporting needs; Local Japanese software for specific local needs such as Fund Accounting; Local developments Role of the VIE : Within the IT team in charge of Development and Application support the candidate will mainly provide user support on various applications. This position will also involve providing small tools/solutions development for ad hoc needs and the participation in project management. This position is an opportunity to work with various business lines such as Investment, Trading, Operation and Risk and understand how an Asset Management is functioning. This position is also an opportunity to learn about finance and financial products. Responsibilities of the VIE Provide first level of support to users mainly on Global IT Platform but also on local Japanese software and local developments; Escalate to second level of support if necessary and ensure issues are solved; Organize the follow up / prioritization of issues and enhancement requestsWith the users, their business line and the global IT teams (Global IT Platform); With the local vendors (Local Japanese software); Manage reports and KPI related to issues and reliability plans; Write specifications for new needs, features upgrades or maintenance related topics; Develop VBA macros or Python scripts to help users in daily tasks

Date de début

juin 24, 2022

Expérience

0 - 2 ans

Profil

Systèmes d'information / Maîtrise d'Ouvrage

Niveau d'étude

Bac + 5 / M2 et plus

Langues à maitriser

Proficiency in English and in Japanese. French would be a strong plus