20 offres à pourvoir

The Manager of Service Desk Support is a highly skilled hands-on manager that will be responsible for managing daily operations of the service desk, managing the service desk team, ensuring that service desk SLA's are constantly met per IT department KPI's, and continuous planning for service desk development and improvement. The manager will work with the IT Director on the vision, direction, and structure of all IT systems to meet the current and future needs of the growing enterprise. Duties and Responsibilities:  Provide outstanding customer service to clients  Manage IT service desk systems including ticketing, imaging, and patching solutions  Provide technical leadership and management for IT service desk operations  Ability to troubleshoot hands-on and work with technical support or technology partners when needed  Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved  Coordinate and manage all...

Job Summary: The Product Manager II is responsible for maximizing the value of the product resulting from work from internal and external development and engineering teams. The Product Manager II will be a conduit to internal and airline/partner stakeholders, as well as other Product Managers to define and prioritize features in the product backlog. They will work directly with the Product and Business Stakeholders on the overall backlog and and planning activities. They are an outcome focused individual with a passion for bettering inflight experience for airlines and travelers. Duties and Responsibilities:  Lead ideation efforts, technical development, and launches of innovative IFEC products and services  Assist in establishing a shared vision across the company by building consensus on priorities leading to execution  Gather and transform business and airline needs into product requirements efficiently  Drive platform development with a team of world-class engineers,...

The Product Developer (Mobile Apps) participates in architecture, design, development, test, and integration of Mobile application software development to support RAVE software development and products. Duties and Responsibilities:  Design, develop, test, and integrate mobile applications software  Demonstrate passion for continuous improvement and take personal ownership of quality (i.e., do no harm)  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of tools features, packaging, testing, test automation and continuous integration, delivery, and documentation  Triage and resolve bugs and problems  Provide realistic estimates, foster a culture of transparency, and meet agreed upon commitments  Facilitate communication internally, with stakeholders, users, and/or customers on specifications, architecture, design, implementation, and approvals  Actively participate, engage, and contribute in...

Job Summary: The Software Engineer assumes a high-profile role in providing guidance to the architecture, design, development, test, and integration of application software on a software development team. This position is responsible for ensuring quality when designing, developing, and troubleshooting our mission critical tools, working with the software and content teams and the program office for customer requirements. Duties and Responsibilities:  Take ownership of the mission critical tool products when developing, maintaining, improving, testing, building, packaging, and releasing software  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of system features, packaging, testing, test...

Job Summary: The Software Engineer (Embedded Linux OS) assumes a high-profile in architecture, design, development, test and integration of application software on a software development team. This position is responsible for ensuring quality when designing, developing, and troubleshooting highly complex software for our distributed systems. Other responsibilities include performing modeling, simulation, and analysis in designing and implementing software; advising Hardware Engineers on machine characteristics that affect software; and providing input for new or existing programs. Duties and Responsibilities:  Take ownership when developing, maintaining, improving, testing, building, packaging, and releasing RAVE software and the RAVE product  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the...

Job Summary: The Product Developer III, Application Development is a senior s/w developer, participating in architecture, design, development, test and integration of application software on a software development team. The Application Software team is responsible for crew and passenger In-flight Entertainment (IFE) features and aircraft interface software. Duties and Responsibilities:  Design, implement, integrate, and test application software  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of system features, packaging, testing, test automation, and continuous integration, delivery, and documentation  Triage and resolve bugs and problems  Provide guidance, cross-training, and...

Job Summary: The Product Developer IV, Application Development is a senior s/w developer, participating in architecture, design, development, test and integration of application software on a software development team. The Application Software team is responsible for crew and passenger In-flight Entertainment (IFE) features and aircraft interface software. Duties and Responsibilities:  Design, implement, integrate, and test application software  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of system features, packaging, testing, test automation, and continuous integration, delivery, and documentation  Triage and resolve bugs and problems  Provide guidance, cross-training, and...

Job Summary: The Product Developer III, Application Development is a senior s/w developer, participating in architecture, design, development, test and integration of application software on a software development team. The Application Software team is responsible for crew and passenger In-flight Entertainment (IFE) features and aircraft interface software. Duties and Responsibilities:  Design, implement, integrate, and test application software  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of system features, packaging, testing, test automation, and continuous integration, delivery, and documentation  Triage and resolve bugs and problems  Provide guidance, cross-training, and...

Job Summary: The Staff Program Manager II is responsible for the delivery and performance of company Products and Services as well as the overall customer relationship. The responsibility of a Program Manager II starts at Program inception and can continue through delivery and field performance. This role ensures adherence to master plans and schedules, develops solutions to program problems, and directs the work of incumbents assigned to the program from various departments. The individual will be expected to interface with other departments to prepare cost justifications, recommend priorities, generate schedules and develop solutions to customer issues. This individual ensures the completion of detailed schedules and action item lists for projects from initiation to delivery and keeps management informed of any deviations. This individual monitors status of projects including: cost, timing, and staffing; and requires familiarization with project monitoring and reporting systems....

Job Summary: The Software Products Product Manager is responsible for maximizing the value of the product resulting from work from internal and external development and engineering teams. The Product Manager will be a conduit to internal and airline/partner stakeholders, as well as other Product Managers to define and prioritize features in the product backlog. They will work directly with the Product and Executive Leaders on the overall backlog and vision definition and planning activities. They are an outcome focused individual with a passion for bettering inflight experience for airlines and travelers. Duties and Responsibilities:  Lead ideation efforts, technical development, and launches of innovative IFEC products and services  Establish shared vision across the company by building consensus on priorities leading to execution  Gather and transform business and airline needs into product requirements efficiently  Drive platform development with a team of world-class...

The Senior Manufacturing Technician performs the production assembly and test of the company's component, sub-assembly and finished goods parts. The Senior Manufacturing Technician uses company drawings, assembly instructions and Shop Orders to complete and document the required work. The Senior Manufacturing Technician reports to the Production Manager and is a key contributor of production improvement ideas and mentoring of new technicians. Duties and Responsibilities:  Obtain the assembly kits from the stock room personnel and verify the physical contents of the assembly kit to the Pick List paperwork provided with the Shop Order  Advise the stock room personnel of any discrepancies found and request corrections to the issued materials  Assemble items in accordance with company drawings and assembly instructions, following the steps (in order) as outlined in the provided Shop Order routing and indicate completion of each routing step by initialing before starting the...

Job Summary: The Application Security Engineer II will assist in planning and defining security controls for Company products and services by identifying/prioritizing vulnerabilities in our embedded operating systems, applications, drivers, databases, and related infrastructure components (on-prem, in cloud, hybrid networking). This position will also provide resolution guidance to the software development team, review code for adherence to security practices, conduct application security tests, monitor security events and audit trails, and respond to incidents. The Application Security Engineer II will also be responsible for educating and mentoring development teams on secure coding and application security best practices. They will work cross functionally with engineering architecture, software development and SecDevOps teams. Duties and Responsibilities:  Identify risks and areas of exposure in products, applications & services developed and/or utilized by the Company ...

Job Summary: The Manager of Environmental Health and Safety will be responsible for overall site management of all company facilities to ensure that the facilities comply with all applicable regulations, requirements and policies, and that the facilities function at optimal levels to meet business and operational needs.  Develop and implement site-specific Environmental Health & Safety (EHS) programs and processes including emergency preparedness and fire protection, safety risk assessments and safe working procedures, MSDS and SDS, hazardous waste management, H&S training, ergonomics, contractor safety, security access control, and crisis management  Represent the business at Corporate EHS meetings and ensure all corporate expectation are reviewed with the leadership and implemented, as necessary  Responsible for identification and timely submission and maintenance of all applicable EHS and Facility permits (fire safety occupancy permits, and any environmental /...

Job Summary: The Software Engineer II - Tools assumes a high-profile role in providing guidance to the architecture, design, development, test, and integration of application software on a software development team. This position is responsible for ensuring quality when designing, developing, and troubleshooting our mission critical tools, working with the software and content teams and the program office for customer requirements. Duties and Responsibilities:  Take ownership of the mission critical tool products when developing, maintaining, improving, testing, building, packaging, and releasing software  Demonstrate passion for continuous improvement, situational leadership and take personal ownership of quality (i.e., do no harm)  Identify work and ensure the team is focused on providing high and meaningful value  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of system features, packaging,...

The Senior DevOps Engineer can expect to work with complex software applications across a variety of hybrid cloud & networked embedded platforms, partnering with engineering software development and digital content teams. The primary objective of this role is to collaborate, design, implement & oversee a secure, robust and highly available CI/CD pipeline that consists of critical product based applications and services. Secondary objective is to act as a facilitator to develop and improve existing workload platforms including applications, monitoring tools, integrations, automation and collaboration. They will have the opportunity to work on a broad range of new and exciting software products globally. The Senior DevOps Engineer is a strategist that must be able to: -quickly assess designs in new architectures, applications & services -provide subject matter expertise in discussions with development teams -help the development teams get their features and products to Production...

The Manager of Accounting is responsible for providing financial and administrative support to ensure effective, efficient and accurate financial and administrative operations for the company. This individual oversees the day-to-day processing of all transactions to ensure that company finances are maintained in an effective and timely manner; processes periodic accounting reporting; analyzes daily business system transactions to ensure compliance with generally accepted accounting principles; and provides administrative support in order to ensure effective and efficient department operations. Duties and Responsibilities:  Responsible for the day-to-day general ledger accounting and reconciliation, financial reporting and analysis  Work with the team to ensure that AP, cash collections and payments are completed in a timely manner and properly reconciled to the general ledger; and early identification and resolution of potential issues  Monitor and analyze the activities of the...

The Product Developer (Mobile Apps) participates in architecture, design, development, test, and integration of Mobile application software development to support RAVE software development and products. Duties and Responsibilities:  Design, develop, test, and integrate mobile applications software  Demonstrate passion for continuous improvement and take personal ownership of quality (i.e., do no harm)  Hold anyone in the product development organization accountable for agreements made  Contribute to the creation and improvement of tools features, packaging, testing, test automation and continuous integration, delivery, and documentation  Triage and resolve bugs and problems  Provide realistic estimates, foster a culture of transparency, and meet agreed upon commitments  Facilitate communication internally, with stakeholders, users, and/or customers on specifications, architecture, design, implementation, and approvals  Actively participate, engage, and contribute in...

Job Summary: The Senior Director of Digital Services is responsible for the RAVE Digital Product Line organization. They will ensure the product line aligns with the company's priorities, business-model, ROI and product deployment plans. Duties and Responsibilities:  Create, champion and maintain the vision, strategy and roadmap of Digital Services  Oversee the development and implementation of Digital Products such as Advertising, IPTV/Streaming Video Services, eCommerce/Digital Retail Solutions, and Analytics  Create busines models that drive ancillary revenue from selling Digital Services, allowing for revenue growth for both the company and its customers  Manage the end-to-end Digital Supply Chain ensuring services can be delivered cost effectively to maximize returns  Develop and maintain relationships across the Advertising, Content Services and Media/Entertainment industries  Identify new opportunities or technologies which help to innovate and evolve the product...

The Senior Advertising Product Manager will be responsible for defining the vision, strategy, and roadmap that will launch and grow our Inflight Entertainment and Connectivity advertising platform. They'll build advertising products that appeal to airlines, deliver value to advertisers, and earn revenue for the Company. Duties and Responsibilities:  Be the Domain Expert in digital advertising from an experience and ad operations standpoint  Ensure SPI has an industry-leading strategy and roadmap as it relates to ad tech and mass personalization  Define advertising capability and placement within the inflight entertainment user experience  Define the advertising operations needed within SPI to ensure sustainability of the ad platform  Bring to market tools that enable our advertisers (retailers and brands) to plan, buy, and report on their campaigns  Manage 3rd party development relationships, deliverables, schedules  Drive platform development with a team of world-class...

Job Summary: The Principal Engineer, Software Architecture partners with key stake holders across the organization in the development of platform technical roadmap and strategies. In this role, you will be responsible for driving the direction of our embedded Linux platform. You will design the system architecture at the OS level with functionality that enables our platform to drive innovative user experiences. You will work with team members by coordinating reviews and mentoring in the development of the product. As part of this role you will interface with chip vendors, 3rd party development teams and the open source community to bring together new technologies. As part of projects, you will be developing POC's to evaluate the performance of software stacks as a validation for production. At the start of a new board development, you with work closely with the hardware team in defining chips used and methods of interfacing to meet system requirements. Duties and...