Xiaomi Technology
Île-de-France, France
About the Role We are looking for a motivated and dynamic intern to join our Xiaomi France team. The ideal candidate is passionate about technology, eager to learn, and capable of contributing to both graphic design/brand communication as well as service operations. This position provides the opportunity to work closely with our Lead Designer and the wider marketing team, while also collaborating with cross-functional teams on service order monitoring and customer support. This internship will give you exposure to multiple areas of the business, from brand communication to operational excellence, in a fast-paced and innovative Responsibilities Service Order Monitoring: Track and compare data between Xiaomi’s system and service provider systems daily; identify discrepancies, monitor logistics status, and follow up on abnormal orders (delays, lost parcels, etc.). Customer Feedback Support: Collect and document user feedback from non-system channels (complaints,...