2 offres business manager trouvées

Amundi Investment Solutions is Europe’s largest asset manager. It focuses on delivering tailored investment solutions to institutional clients, including pension funds, insurance companies, and sovereign wealth funds. The division offers a broad range of strategies across asset classes such as fixed income, equities, multi-asset, and alternative investments. Leveraging Amundi’s global expertise, research capabilities, and risk management, Amundi Investment Solutions aims to meet clients’ specific financial goals and risk profiles through customized portfolio construction and innovative investment approaches. The team is seeking a seasoned and strategic Chief Financial Officer to be based in Hong Kong and to lead all finance functions in Asia markets including China, Hong Kong, Taiwan, Singapore, Malaysia, and Thailand (functional management for South Asia finance team). This position will be directly reporting to Amundi Asia CEO and functionally reporting to Amundi Group CFO....

-          User Support: Provide first-line support to business users for Amundi Local applications and ALTO, Amundi portfolio management system. Address user inquiries using JIRA (ticketing system) and troubleshoot issues to provide solutions to users. -          User Guidance and issue resolution: Guide users in understanding application functionalities and resolving issues they encounter while using the systems. Analyze user-reported problems to identify root causes and provide effective solutions. -          Incident Management: As a team, actively monitor and manage incidents related to the ALTO Platform, demonstrating immediate availability during working hours to acknowledge and address urgent issues. The candidate should develop the ability to assess and prioritize urgency across multiple topics, ensuring timely resolution and minimal disruption to users. Collaborate effectively with IT teams to escalate and resolve complex issues that necessitate technical intervention. -...