4 offres digital analyst trouvées

Client Services team Amundi Technology's CS team is the main point of contact for our customers (asset managers, financial institutions, family offices, asset servicers). Its objective is to increase Customer Satisfaction. The CS team is the operational trusted partner of our clients. CS is the main entry point for our customers consuming the ALTO Solutions and Amundi Business line services (Trading, Middle Office, Data services, Risk and Compliance). Your mission FO & Risk domain management - Making sure 100% of the FO & Risk domain tickets are allocated to the analysts according to client SLA commitments - Enabling Analyst to resolve Tickets according to SLAs (time to acknowledge, time to deliver) - Capacity & tickets KPIs reporting to CS & RM management - Continuous Improvement : identifying initiatives, organizing POCs, sharing them with the CS & RM management team Team management & people development - Recruit, mentor and coach the team of CS...

As part of the development of its Amundi Technology management systems, we are looking to strengthen the development team within the Singapore IT R&D Team while working very closely to the Paris R&D IT Trading team within the TTP division. This Paris team currently consists of: - 14 developer/designer engineers - 10 business analysts / quality assurance specialists - 2 people responsible for level 1 & 2 user support The Trading team is responsible for the corrective and evolutionary maintenance of the OMS (Order Management System) used by all Amundi traders/dealers across a wide variety of financial products covering almost all asset classes. This critical application is at the heart of Amundi's IT system. In collaboration with all other team members, and particularly with the business analysts, the service provider will participate in: 1. Corrective and evolutionary maintenance of all application modules 2. Level 2 and 3 user support 3. Business evolution projects...

Role overview The Multi Asset Portfolio Construction team is part of the Multi Asset Investment Platform and is comprised of specialists focused on enhancing the risk-adjusted return of portfolios. The team has developed proprietary tools and quantitative techniques to support asset allocation, active investment decisions, risk monitoring and portfolio optimisation across the Multi Asset platform. This position will provide hands-on experience supporting the team’s analytics and digital capability through Alto Studio, Amundi’s internal AI suite, and the rollout of a portfolio management decision support system. The role will allow the VIE to contribute to the innovation process while gaining exposure to portfolio analytics, data visualisation and AI-enabled tools, working closely with portfolio construction analysts. What you will be responsible for • Support the Multi Asset Portfolio Construction team in delivering analysis, reporting, and dashboard solutions for the Multi Asset...

 Elicit, analyze, and prioritize requirements with stakeholders, ensuring clarity for development (user stories, use cases) Drive requirements analysis and functional support for internal product integration and at client sites Plan and lead workshops, interviews, and analysis sessions with clients and stakeholders Develop process flows, data models, and functional concepts to support solution design Collaborate with developers, architects, and testers to clarify requirements and ensure feasibility during implementation Support functional validation and user acceptance testing to secure quality delivery Act as a bridge between clients, product management, and technical teams