Description
B&B HOTELS is continuing its strong expansion across Europe and is strengthening its Group Reservations team in Belgium and Luxembourg.
We are currently looking for an Intern - Group Reservations to join our team based in Brussels.
Your Mission
You will contribute to the efficiency and performance of group reservations across a portfolio of 13 hotels (Belgium & Luxembourg), working at the heart of our commercial activity.
Key Responsibilities
- Evaluate incoming requests and identify sales opportunities
- Act as the main point of contact for clients from initial inquiry to final confirmation
- Support negotiations and contract finalization
- Build and maintain strong relationships with business partners
- Promote B&B HOTELS and actively contribute to sales development
- Ensure high levels of customer satisfaction and loyalty
- Monitor reservation files, deadlines, and invoicing
- Manage cancellations, modifications, and complaints
- Input and track reservations in the PMS (OPERA)
- Ensure smooth communication with internal teams and hotels
Why join us?
- A hands-on experience at the core of business operations
- A transversal role combining sales, operations, and client relations
- A dynamic and fast-growing international environment
- Offices located in a vibrant area of Brussels (Flagey/Bailly)
If you are motivated and eager to develop your skills in the hospitality industry, we would love to hear from you.
Date de début
29 avr., 2026
Profil
Your Profile
- Dynamic, organized, and self-motivated
- Strong interest in hospitality and customer relations
- Commercial mindset with good negotiation skills
- Analytical, proactive, and solution-oriented
- Comfortable working in a fast-paced environment
- Good command of Microsoft Office
- Fluent in French, Dutch, and English (written and spoken)
Répartition du temps de travail
Full time
Fonction
Dir_management_resp
Durée (Mois)
6
Formation
RJ/Qualif/Agent_maitrise_B3
Secteur
Tourism_hotel_loisir
A propos de B&B HOTELS
Fondé à Brest en 1990, B&B HOTELS se donne pour mission d'offrir à ses clients des hôtels confortables à l'ambiance chaleureuse et au design agréable, le tout au meilleur prix.
Au fil du temps, ce principe directeur se transforme en concept phare du groupe : offrir le meilleur « rapport qualité-prix ».
Au cours des dix dernières années, nous avons multiplié notre croissance par trois et nous disposons à ce jour d'un réseau de 700 hôtels à travers 15 pays.
Depuis 2019, B&B HOTELS est détenu majoritairement par la banque d'investissements Goldman Sachs. Entre 2019 et 2022, le groupe s'est positionné comme la première chaîne hôtelière en termes d'ouvertures d'établissements à travers l'Europe, augmentant progressivement ses parts de marché et s'assurant ainsi une place parmi les leaders.